SUPPORT
Support
Help for installation, license activation, PC migration, and updates.
BEFORE CONTACT
Check first
- Confirm that you use Windows 10 / 11 64-bit and After Effects 2026.
- Review the installation guide and the relevant FAQ entry.
- Update After Effects and Microsoft Edge WebView2 Runtime, then restart the PC.
CONTACT DETAILS
What to include
Please do not send verification codes or license data. Include the BOOTH order number only when it is required for ownership verification in a BOOTH order inquiry.
- ColorFlow version, After Effects version, and Windows version
- The exact error message and the action immediately before it appeared
- Reproduction steps and troubleshooting already attempted
CONTACT
How to contact support
After launch, contact the shop from the ColorFlow BOOTH product page. For an existing purchase, start from the relevant BOOTH order when possible.
Support covers ColorFlow installation, activation, recovery, and updates. General After Effects training, third-party plug-ins, and custom grading work are outside scope.
BOOTH